Treatment of Personal Information When a customer places an order, makes an inquiry, or requests information materials, we ask for company name, name, address, telephone number, fax number, e-mail address, and other information. Rakuzen (hereinafter referred to as “we”) uses such information for the following purposes. 

(1) To improve our services

(2) To accurately inform customers of campaigns and new products

(3) To contact customers as necessary

Disclosure of Personal Information to Third Parties Personal information in our possession will not be disclosed or provided to third parties without the consent of the individual, except as permitted by law.
Security and Protection of Personal Data We strive to prevent risks such as unauthorized access, loss, falsification, and leakage of personal information by implementing appropriate and reasonable levels of security measures.
Request for deletion of personal information If your personal information changes, or if you wish us to disclose or to stop using your personal information, please contact us using the Contact Us form or directly at our e-mail address.

We will respond immediately after confirming your identity.