The deadline for orders is 12:00 AM the day before! For detailed terms and conditions, please refer to the following:
In order to prevent problems, yours cancellations will be considered official upon receipt of a cancellation confirmation e-mail (fax) after receiving a cancellation request by phone or from the website.
(Telephone hours: Weekdays 9:00-20:00 / Weekends and holidays 9:00-18:00)
1 day before delivery date: until 11:59 No cancellation fee
1 day before delivery date: after 12:00 p.m. A cancellation fee of 100% of the order amount will be charged.
*Both deadlines and cancellation rules exclude regular holidays (Wed).
*Please note that the rule above applies not only to order cancellations but also to reductions in the number of servings.
*Orders of 50 or more servings have different deadlines and cancellation policies.
→ 3 days before delivery date: after 12:00 p.m. A cancellation fee of 100% of the order amount will be charged.
*For products that have a deadline indicated in the product name, both the change deadline and cancellation policy will be in accordance with that deadline.
*Please note that we may close the order early depending on the status of the order.